Meet MACK Services
The team of MACK Services is here to help you operating and maintaining an amusement ride from MACK Rides. Since a ride is only good when it is actually running, MACK Rides has firmly anchored the MACK Services division within the company. Someone is on the end of the hotline twenty four hours a day, seven days a week to provide fast and expert assistance when technical problems or other urgent matters arise. Anyone who commissions MACK Rides to develop and build an individual ride can be sure of a long-lasting and close working relationship. That’s because MACK Rides remains in constant contact with the park operator and its technical staff via its service team even after the ride has been built.
24/7 MACK Services Hotline
To reach our team also on weekends please call us at
MACK AFTER SALES HOTLINE:
+49 180 56 22 333
During our business hours our experts can also be reached in the office.
Contact information can also be found here.
MACK Services Engineering
Just as the industry envolves also our spare parts do - for creating a costomer-friendly and cost-effective portfolio our engineering team will support youWe find the best solution for your ride
The expertise of our engineers is the key for our high quality of spare-parts and retrofits
MACK Services Spare Parts
We offer worldwide supply with original spare parts. Optimized logistics processes make sure that the parts reach their destination as fast as possible.Find just the right parts for your ride
Genuine spare parts from MACK Rides ensure that all system components interact smoothly.
MACK Rides Other Services
We want successful existing rides to continue to be safe, reliable, and appealing. Therefore we can offer retrofit kits to several of our attractions. MACK Rides can provide you with state-of-the-art single lap bar restraints even for older rides. Just contact us and ask about our retrofit program.
Why Choose Us
- A high-skilled team is available for you 24/7
- We are in a constant process of providing retrofits for our classics
- Our large spare part stock includes many important ride components
- We offer education classes for maintenance as well as operation in Europa-Park from practice for practice
What Client’s Say
We’re totally happy with the installation which had a very tight schedule (…) [All MACK guys] were all a pleasure to deal with. (…) MACK has been one of the best.
I feel MACK offer one, if not the best allround services in the theme park indurstry. MACK’s staff are always helpful and have over met my aspirations
I appreciate the very quick reponse time with enquiries, good communication and always very keen to assist.
